If you wish to return goods to SoSunglasses we must be notified by e-mail at sosunglassess@hotmail.co.uk within 7 days of receipt if the product is not suitable or damaged.

Simply contact us for a return authorization number and return the merchandise in resaleable condition in its original packaging (box or case, cloth bag, warranty card etc). Please also include the original invoice details if applicable or a basic note with your details, order/invoice number and your requirements for refund.

We recommend you send the return recorded delivery as we are not responsible for items lost in the post. The cost of returning the item is your responsibility.

Once a return is received a refund will be processed within 2 weeks of the item being received.

This does not affect your statutory rights.